Concierge firms boom as the rich flee to London - The Guardian
London is facing an unprecedented surge in the number of companies offering concierge and other special services to the very wealthy, as new groups of rich emigrés relocate to the UK to escape instability abroad.
Russians have been joined by Indians and continental Europeans among the overseas buyers that have purchased 60% of the prime property available in central London in the past few years, according to estate agents. The growth in foreign purchases appears to be matched by the growth in companies that are willing to do anything for their clients – any time, any place, anywhere.
Alistair Gill, the manager of Mayfair Concierge, which started business last month, said companies such as his were there to open doors, simplify procedures and obtain the unobtainable for those who could afford it. "While times are tough, there are still a lot of people who enjoy a high quality of life – who are cash-rich and time-poor. It's a growth market," he said.
Clients typically pay a retainer of around £5,000 a month, for which they expect 24-hour service but still must meet all other costs. Neither the price of the services nor the economic climate has had much effect on demand. Andreas Ash, marketing director of Greek Concierge Group, which has been in business for three years, said his company was working at capacity with a waiting list of 350 people. "We won't be able to accept most of them. It's all about service, and if we take too many members we'll degrade our service," he said.
Russian, Indian and French buyers have accounted for almost one third of recent central London house purchases, but there has also been an increase in Greek and Italian arrivals, a spokeswoman for estate agent Knight Frank said. The French are escaping a tax regime in which the wealthy are likely to be required to pay more under the new presidency of François Hollande; the Russians are investing in an insurance policy against possible persecution from an authoritarian leader, Vladimir Putin; and other Europeans are moving their money out of the unstable eurozone.
What they share is a desire for certain aspects of British life – private education, hunting and fishing – as well as everything they might expect from a playboy's paradise, such as reservations at restaurants and nightclubs, and sometimes even drugs and prostitutes. But going to the right shoot, ensuring your child jumps the school waiting list or getting a seat at a restaurant that is fully booked for the next year require skills and contacts beyond most of us.
Gill describes the typical concierge as someone who has worked in five or six-star hotels, "someone who loves people and is well balanced, understands what people want and is unshockable".
People in the industry are happy to talk about extravagant requests but less comfortable talking about personal services such as prostitution and drugs, which they are often asked to accommodate. According to Ash: "We have been asked for some things like escorts. We always do our best, but if it's not a healthy business situation we have to say that is as far as we go."
Even some of the legal requests are as demanding as they are unusual. One company recounts how it was requested to organise a two-hour shopping spree with an unlimited budget for a client and her two friends in the style of the film Pretty Woman. "With no prior warning, and without being allowed to explain the challenge, we had to get the co-operation of managers and numerous assistants at more than a dozen stores, including Louis Vuitton, Christian Dior, Hermès, Chanel and Yves St Laurent. Two hours later, what had started as a stroll for four friends had become a convoy of cars and vans carrying £250,000 of shoes, clothes and accessories," the website recounts.
The same site describes how the company received a call from a client at 10.40pm, saying he wanted to get engaged at breakfast the next morning. "We sourced $20m of diamond jewellery overnight in time for him to propose when his girlfriend awoke," according to the site. On many occasions, the company has been commissioned to make clients' wives burst into tears of happiness.
Some of the companies employ linguists to ensure London feels just like home. Ten Lifestyle Concierge has teams of Russian and Chinese speakers to deal with the growing number of clients.
Bryn Dyer, a director of Ten, said: "Typically our London-based Russian members will use us to get set up here. They also ask us for tutoring services, help getting their children into private schools, finding exclusive retail items, booking high-end restaurants and finding theatre tickets. Our London-based Chinese members are similar in tastes, but tend to be younger students. They tend to use us to book high-end restaurants, hotels and taxis."
All the companies say they expect their business to expand over the coming years and many are opening branches all over the world and recruiting staff. Bryn Dyer said: "The demand for our services is most definitely increasing. Not just in London but globally, as the wealthy elite are increasingly mobile."
London 28 Widnes 24 - The Sun
Kaufusi rumbled over as the hooter sounded at the Stoop and Powell said: “That is the type of win that galvanises you as a group — and I really hope this builds the chemistry of the squad.
“For us to get two late scores shows our resolve and it is great to have something positive rather than negative to focus on.”
Kaufusi bailed out a London side who looked on course for an eighth straight defeat after try doubles from Widnes’ Cameron Phelps and Frank Winterstein.
Phelps touched down after three minutes, with Winterstein levelling things up at the break after home scores from Aussie Craig Gower and Omari Caro.
The Widnes pair struck again after the interval, but London scores from Tony Clubb and Dan Sarginson kept it close before prop Kaufusi’s late show.
Denis Betts, who saw Broncos move above his Vikings in the table, said: “We have to be philosophical about it.
“We won a game in the last minute last week and lost one in the last minute here.
“It would have been great to push ourselves away from the foot of the table but it was not to be.”
Not another one! Brownlees in new London selection row - Daily Mail
By Derek Hunter
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Britain's Olympic build-up was rocked on Saturday by its second selection row in a week.
Two ‘pacemaker’ athletes have been picked for the six-strong triathlon team at the London Games to help the Brownlee brothers, Alistair and Jonny, to an anticipated gold and silver double.
The uproar over the selection of Stuart Hayes and Lucy Hall ahead of better and more experienced athletes follows the furore over taekwondo’s Aaron Cook, who has been overlooked for the British team despite being world No 1.
Controversy: The squad selection has caused a new row
Four seasoned triathletes will appear for Team GB at London — world champion Alistair Brownlee, 24, and his world No 2 brother Jonny, 22, in the men’s race, and world champion Helen Jenkins and Vicky Holland in the women’s event.
But Hayes and Hall will fulfil the duties of pacemakers at the expense of better all-round triathletes Will Clarke, Tim Don, Liz Blatchford and Jodie Stimpson, who were all overlooked. The squad will operate on ‘team orders’ to help the Brownlees and Jenkins get medals.
‘It’s hard because two of those people have basically walked on to an Olympic team,’ said Clarke, 27, who is ranked No 12 in the world. Don, son of former Premier League referee Philip Don, is No 13 while Hayes is ranked No 46.
Clarke added: ‘There’s not any other sport like that, where someone qualifies so easily considering what others like us have been through. We’ve been racing at the top level around the world for years, gaining ranking points, and they’ve walked on to the Olympic team. But I’m still good friends with Stuey and wish him all the best.’
Brothers: Alistair Brownlee (left) and Jonathan Brownlee (right)
A report that triathletes, unhappy with the selection policy, had ‘heated words’ with selectors was vindicated when Clarke’s wife, Clare, pointed her followers on Twitter to it and said it was a ‘great summary’ of what had happened during the selection process.
Clarke, who received numerous messages of support at his surprise omission, tweeted: ‘Finally the Team GB Triathlon team has been announced. Gutted to not be part of it but good luck to the guys and bring back some medals.’
The Brownlee brothers finished together in first place at the Blenheim triathlon as Alistair made his comeback from injury. On form, they would be expected to win gold and silver in London, while Jenkins is favourite in the women’s event.
Not selected: Aaron Cook's omission caused a stir
British Triathlon want to maximise their chances, however, hence the inclusion of Hall and Hayes, who are quick swimmers and cyclists and can pace their team-mates before fading.
Hall said: ‘They made it clear that, if I was going to take this place on the team, I would be going as someone to help [Jenkins]. Everyone can’t be happy with the decision. People are always going to be upset. That’s how it is, that’s sport.
‘It’s horrible to think some people don’t get to fulfil their Olympic dreams. I hope they understand why I’m taking this opportunity. It’s a home Olympics. I can’t turn it down.’
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